A Reflection On Cultural Competence

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I recently finished a workshop on cultural competencies in health care. I know how cultural differences and communication styles can lead to misunderstandings, and it's essential to recognize and appreciate diverse ways of expressing oneself. However, it's also crucial to find common ground and foster understanding. I must admit to frustration when others need help understanding my communication style. Growing up in a different country and culture and adapting daily to a different one is challenging. Effective communication is a mutual process that involves understanding and adapting from both sides. Here, I am working on a few suggestions that may help:

Communicating openly: Sharing our perspective with others. Explain that cultural differences play a role in communication styles and that our intent may not be to come across as rude. In my case, I have to let others know that my Hispanic background influences my communication style.

When communicating, provide context or explain your intentions to avoid misunderstandings. Sometimes, a brief explanation can go a long way in fostering understanding.

Educate: Offer information about your cultural background and communication norms. Explain that what might be perceived as rudeness in one culture could be a regular expression in another. I know this can be challenging. Sharing information about your cultural background helps others understand the cultural nuances that influence your communication style. Sharing information can create awareness and promote empathy.

Ask questions: Encourage open dialogue by asking others about their communication preferences and cultural background. Asking questions can create a mutual understanding and appreciation for each other's differences.

Be open to feedback: If someone points out that they find your communication style challenging, be open to feedback. Consider how you can adjust your approach without compromising your identity.

Adapt when necessary: While it's important to celebrate diversity, there might be situations where adapting your communication style can enhance mutual understanding. Striking a balance between maintaining your cultural identity and adjusting to different contexts can be essential.

Be mindful of the context in which you communicate. In professional settings, there may be expectations for specific communication styles, so adapting to these norms can be beneficial.

Seek common ground: Focus on shared values and interests that transcend cultural differences. Building connections based on commonalities can create a foundation for understanding.

Encourage Diversity and Inclusion:

Advocating for diversity and inclusion in your community or workplace can promote an environment that values and celebrates differences and can increase acceptance of diverse communication styles.

Cultural competency training: Encourage others to participate in cultural competency training or workshops. Learning about cultural competencies can help individuals become aware and sensitive to cultural differences in communication styles.

Remember that achieving understanding and effective communication is a two-way street. It's a collaborative effort. While adapting is essential, fostering a culture of inclusivity and understanding should ideally involve efforts from all parties. Encourage open conversations, be patient, and strive to create an environment where diverse communication styles are valued and respected. An open and inclusive environment is where everyone feels comfortable expressing themselves while being receptive to different perspectives.